CANCELLATIONS POLICY
We get it – sometimes plans change. If you need to cancel your order, here's how we handle it.
Cancellation Period
You have up to [ 48] hours from the time of order placement to cancel it. After this period, the order moves into processing, and cancellation may not be possible.
Cancellation Process
Canceling is easy. Log in to your elitefurniture account, go to your order history, find the order you want to cancel, and hit the cancel button. If it's within the cancellation period, you're all set!
Refunds for Canceled Orders
Once you successfully cancel your order within the allowed time frame, we'll process the refund. The time it takes for the refund to reflect in your account may vary based on your payment method.
Exceptions
Some items may be non-cancellable or non-refundable due to their nature.
Changes to Our Cancellation Policy
We may update this cancellation policy periodically to ensure clarity and fairness for all customers. Any modifications will be reflected on this page, and continued use of our platform signifies acceptance of the revised terms. We recommend reviewing this section before placing an order to stay informed about any updates. If you have questions or need assistance with a cancellation, our customer service team is always available. Your satisfaction is our priority, and we are here to help make your shopping experience seamless.